Shipping Policy

At Nozzty Luxury Brands, we are committed to delivering your order with care, efficiency, and reliability. Our goal is to provide a smooth shopping experience from checkout to delivery.

Order Processing

All orders are carefully processed within 1–3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times may vary depending on your location and product availability:

• United States: 5–12 business days
• International Orders: 7–21 business days

Please note that shipping times may occasionally be affected by holidays, customs processing, or carrier delays.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Promotional free shipping offers may apply to eligible orders.

Order Tracking

Once your order has shipped, tracking details will be provided so you can monitor your package throughout transit.

Incorrect Address Information

Please ensure your shipping address is accurate at checkout. Nozzty Luxury Brands is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact us, and we will work with the shipping carrier to assist you.

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Return & Refund Policy

At Nozzty Luxury Brands, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

Return Eligibility

You may request a return within 14 days of receiving your order if:

• The item is damaged or defective upon arrival
• You received the wrong item
• The item is unused, unworn, and in its original packaging

Non-Returnable Items

For hygiene, safety, or product protection reasons, certain items may not be eligible for return, including:

• Earrings
• Personal care products
• Worn or used items
• Final sale or clearance items

Return Process

To initiate a return, please contact our support team with your order number and reason for return. Once approved, return instructions will be provided.

Refunds

After your returned item is received and inspected, approved refunds will be processed back to your original payment method within 5–10 business days.

Return Shipping Costs

Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

Exchanges

If you received a defective or incorrect product, we will gladly assist with an exchange where applicable.

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Contact Us

For shipping, return, or order-related questions, please contact our customer support team. We are here to ensure your Nozzty Luxury Brands experience remains premium from purchase to delivery.